Returns + Exchanges
PDF Sewing patterns are non-refundable. If your 24-hour link has run out before you downloaded it, contact me for a replacement.
For handmade items, please contact me about returns within 14 days of receipt using the "Contact" button at the bottom of the page, or email me directly at firstname.lastname@example.org. I am happy to accept returns on unused, non-custom items. Custom items without personalization may be returned on a case-by-case basis. Personalized items are non-refundable.
You will be responsible for return shipping except in case of error on my part or a defect, in which case I will pay return shipping.
To exchange your handmade item, please contact me first using the Contact button at the bottom of the page, or directly at email@example.com. Once I receive your item, I will send your replacement item.